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Buying on Treet

BROWSE

Browse

Browse our official collection of secondhand items.

BUY

Buy

Purchase from verified sellers across the country.

VERIFY

Verify

Verify items when they arrive to ensure quality is as advertised.

Buyer FAQ’s

JuJuBe Pre-Loved is the dedicated site for buying and selling our products secondhand. We’ve created this space for you to have the best shopping experience for finding and purchasing our secondhand items.

All posts are reviewed prior to going live and your purchases are backed by Treet Protection so you’re guaranteed to receive the product that was promised.

After completing your order, an email is sent to the Seller with a prepaid shipping label and they’re encouraged to ship immediately. It usually takes around 3 days for Sellers to get items in the mail, but it can take up to 7 business days. Please note that shipping is paid for by the Buyer.

Shipments over $500.00 will require a signature confirmation upon delivery.

On the rare occasion where your order doesn’t ship within the 7-day shipping window, we will automatically cancel the order and refund your purchase.

All major credit and debit cards are accepted for payment, including: American Express, Visa, MasterCard, and Discover.

All orders made through JuJuBe Pre-Loved are backed by

Treet Protection

: get the item that was promised in the condition it was promised in, or receive a full refund.

In order to receive a refund for your order, you must file a Misrepresentation Claim within 72 hours of receiving your order.

Here

are the steps to do so.

If for whatever reason you decide you don’t like your item, this is not covered in Treet Protection, but you still can re-list the product without paying any Seller fees. In this case, you must request to re-list the item within 72 hours of its arrival by contacting support@treet.co.

You can also choose to add Seel Return Assurance to your order at checkout if your order is eligible. Return Assurance gives you a 7-day return window on your otherwise final sale (non-refundable) items. If you’re unhappy with the purchase for any reason, Seel will buy it back from you for 100% of the purchase price of your returned items. Please note that shipping fees are not covered by Return Assurance. The original shipping fee will not be returned and a $10 return shipping fee will be deducted from your final refund.